This Sales and Cancellation Policy (hereinafter, the "Policy") of GLOBAL COAST INVESTMENTS, S.L. ("BEHOUSY"), with C.I.F B-54095187 and registered office at Avda. de Cervantes, 25. Guardamar del Segura, Alicante, Spain, applies to all transactions carried out by users (hereinafter, the "Users") who browse or use the website and/or platform called "Esphouses" (hereinafter, the "Platform") and contract any of the services or products available therein.
Please, Users are kindly requested to read this Policy carefully, as it contains important information about the terms under which transactions are carried out through the Platform.
This Policy is subject to Spanish law, and in particular, the provisions of Royal Legislative Decree 1/2007 of 16 November, which approves the revised text of the General Law for the Protection of Consumers and Users ("LGCU"), Law 7 / 1998 of 13 April, the General Conditions of Contracting, and other mandatory regulations and that apply to transactions made through the Platform.
The User will be able to contract through BEHOUSY the realization of different services related to the real estate sector and operations of purchase and sale of real estate, and that are described and available in the Terms and Conditions of BEHOUSY.
The contracting of such services is subject to the particular conditions that each entrepreneur establishes with respect to the services advertised. BEHOUSY reminds that the Platform functions as a meeting point of interests, so it will never be part of the possible relationship derived from the use of BEHOUSY. In this sense, BEHOUSY is not, nor can it be, a party to the relationships arising between professional users and individuals.
Any type of agreement or transaction that may occur in reference to the same, will be made only between the parties to the contract. In this sense, BEHOUSY will not be a party to the contract, and consequently, will not be liable in any case for any damages that may arise from the breach incurred by any of the parties.
All services advertised on BEHOUSY include in their description the price. Additionally, and eventually, these prices may be modified by promotions or offers, which will be made known to the Users, giving the appropriate publicity to them, so that they can take advantage of them.
The prices that BEHOUSY fixes with respect to its own services are at the disposal of the User prior to their contracting. The prices indicated in the advertisements of professional services are freely fixed by the businessmen and advertisers, without BEHOUSY fixing, in any case, the same.
The prices of the services offered by the Platform to Users are available in the published price list. The applicable taxes will be indicated in each case.
The amounts shall be payable by prepayment, through the payment platform made available to BEHOUSY Users.
Payments made through the Platform shall be made by credit or debit card through the gateway made available by BEHOUSY.
Users may terminate the contract by exercising their right of withdrawal, and without having to justify their decision. To do so, they must notify the other contracting party, within the period established for the exercise of this right in the particular conditions.
In any case, the exercise of the right of withdrawal by the consumer will not give rise to penalties by the entrepreneur.
It will be necessary for the User to communicate his/her decision to exercise the right of withdrawal, for which purpose he/she may send an e-mail to the following address info@behousy.com. Once the communication is received, BEHOUSY will reimburse the price paid, no later than fifteen (15) days after receiving the communication exercising the right of withdrawal.
The right of withdrawal of the Users is limited and/or excluded, provided that any of the following assumptions are given:
Unless otherwise stated, the services advertised on the Platform are not provided by BEHOUSY, but by professionals and advertisers who use it to publicize their business and activities. From BEHOUSY we strive to ensure that the ads present optimal quality and information in order to offer the best deals on the market. For this, at the moment of publication of the advertisement, BEHOUSY requests specific and detailed information to fill in certain minimum fields, which ensure homogeneity in the content of the advertisements.
In accordance with the current legislative framework, the intermediation activity of BEHOUSY is subject to the provisions of Law 34/2002, of July 11, 2002, on information society services and electronic commerce. Based on this, in BEHOUSY we provide intermediation services, therefore, we are subject to the liability regime of the intermediaries of the information society.
In this sense, BEHOUSY will not be responsible for the information offered to the recipients of the services, at the same time it has no legal obligation to monitor all content hosted on the Platform.
This Policy does not limit or exclude BEHOUSY 's liability in the event of misrepresentation, damages and/or losses that may be claimed as a result of conduct in which fault, intent or negligence may be found.
If you need further information on the liability regime of information society intermediaries and its scope, please do not hesitate to contact us.
BEHOUSY reserves the right to revise and update this Policy at any time. Users shall be subject to this Policy, as well as the Terms and Conditions, Privacy Policy, and Legal Notice that are public at the time of hiring any of the services offered on the Platform, as well as the Special Conditions.
If this Policy is declared invalid, in whole or in part, this will not affect the other conditions that may be established in such documents.
Any changes to this Policy will be published on the Platform and, to the extent reasonably possible, will be communicated to Users.
If you have any further questions, wish to exercise any of your rights or have any complaints about this Policy, you may send us an email to: info@behousy.com.
